Introduction:
Chrysalis Consulting, LLC is committed to protecting the privacy of your personal information. This privacy policy outlines how data is collected, used, disclosed, and safeguarded when you engage in our coaching services, visit our website, or use any other communication channels related to our business.
Information Collected:
- Personal Details: Name, email address, phone number, business information (company name, website), and other contact details provided during initial consultation. We do not knowingly collect, process, or store personal data from individuals outside the United States. If you are accessing this website from outside the U.S., please refrain from submitting personal information.
- Coaching Session Information: Notes taken during coaching sessions, goals discussed, personal and professional challenges shared, and any other relevant information you provide during our coaching relationship.
- Website Usage Data: Information collected automatically when you visit our website, including your IP address, browser type, operating system, and website navigation patterns through cookies and analytics tools.
Legal Basis for Processing Data:
We process your personal data based on the following legal grounds:
- Contractual Necessity: To provide coaching services.
- Legitimate Interest: To improve services and ensure smooth communication.
- Consent: For marketing communications and analytics tracking.
How Your Information Is Used:
- To Provide Coaching Services: Your information is used to personalize your coaching experience, develop targeted coaching plans, and deliver relevant feedback and support based on your needs and goals.
- Communication: To contact you regarding scheduling sessions, important updates, reminders, and relevant information related to coaching services.
- Marketing and Promotion: With your consent, we may use your email address to send newsletters, updates about our coaching programs, and special offers.
- Data Analysis: Coaching session data may be analyzed to identify patterns and trends to improve coaching approach and service delivery.
Data Sharing:
- Third-Party Service Providers: Your information may be shared with trusted third-party service providers (e.g., email marketing platforms, scheduling tools such as Calendly/Zoom, CRM tools such as CoachAccountable) to facilitate our coaching operations, but only to the extent necessary to perform their functions and under strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required by law, court order, or to protect our legal rights.
- International Data Transfers: Your data may be transferred and processed outside your country of residence, including in countries with different data protection laws. We ensure such transfers comply with applicable regulations.
Data Security:
- Confidentiality: Strict confidentiality is maintained regarding all information you share, and appropriate measures are taken to protect your data using industry-standard security practices.
- Data Storage: Your information is stored securely using AES-256 encrypted platforms, and access is restricted to authorized personnel.
- Data Retention and Disposal: We retain your personal data for as long as necessary to provide services and comply with legal obligations. Coaching notes and session records are retained for 7 years unless you request deletion. Once no longer needed, your data is securely deleted.
Cookies & Tracking Technologies:
We use cookies and similar tracking technologies to analyze website traffic and enhance user experience. You can manage cookie preferences in your browser settings.
Your Privacy Controls:
- Access and Correction: You have the right to access your personal information and request corrections to any inaccuracies.
- Opt-Out: You can opt out of receiving marketing communications by contacting us at admin@chrysalisconsultingllc.net.
- Children’s Privacy: Our services are not intended for individuals under 18, and we do not knowingly collect data from minors.
Changes to This Policy:
This Privacy Policy may be updated periodically to reflect changes in our practices. Notification of any significant changes will be provided through the website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at admin@chrysalisconsultingllc.net.